Question 1

How long does setup take?

Accepted Answer

Most clients are fully live within 5–10 days from your first call. We handle all the configuration — you just approve what we build.

Question 2

Do I need any technical skills?

Accepted Answer

None whatsoever. If you can use a smartphone, you can use Kova International. We set everything up and handle the tech entirely.

Question 3

What do you need from me to get started?

Accepted Answer

A 30-minute onboarding call, access to your existing calendar or booking system, and your business info. That's it.

Question 4

How does the AI scheduling work?

Accepted Answer

We connect to your calendar system (Google Calendar, Calendly, or your existing booking tool) and configure an AI that books, confirms, and reminds customers 24/7 — automatically.

Question 5

Which channels does the AI chat work on?

Accepted Answer

Your website (chat widget), SMS text messages, Instagram DMs, and Facebook Messenger. All managed from one dashboard.

Question 6

How does the review automation work?

Accepted Answer

After a service is completed, the AI sends your customer a personalized text asking for a review with a direct link to Google or Yelp. If there's negative feedback, it routes it to you privately before it goes public.

Question 7

Do I have to use all four services?

Accepted Answer

No. You can start with just one and add more when you're ready. Each service works standalone or as part of the full stack.

Question 8

Are there any hidden fees or setup costs?

Accepted Answer

No setup fees, no hidden costs. The monthly price covers everything including onboarding, ongoing support, and updates.

Question 9

What's your refund policy?

Accepted Answer

If you're not satisfied within the first 30 days, we'll work with you to fix it. If we still can't deliver results, we'll issue a full refund — no questions asked.

Question 10

Who do I contact if something isn't working?

Accepted Answer

Henry directly. Every client has access to real support — not a ticket system.

Questions, answered.

Questions, answered.