Kova International
After every completed service, the AI sends a personalized SMS asking for a review. No staff intervention needed.
Direct, one-tap links to your Google Business Profile and Yelp page — no searching, no friction for the customer.
Unhappy customers see a private feedback form instead of a public review link. The issue gets to you, not Google.
If the customer doesn't review after the first message, the AI sends one polite follow-up a few days later.
Track your total review count, average rating trend, and monthly request volume — all in one place.
Your AI detects the appointment completion through your calendar or booking system — automatically.
A personalized review request goes out via text with a direct link to Google or Yelp (your choice).
Customers who indicate they're unhappy are routed to a private form. Their feedback goes to you, not the internet.
more reviews per month
average rating improvement
negative feedback caught privately